DesireLove is committed to protecting your personal data. This policy explains what data we collect, why, and how we protect it.

1. Who We Are

• Company: DesireLove
• Website: www.desirelove.be
• Email: info@desirelove.be
• Address: Brussels, Belgium

2. Data We Collect

• Name, email address, billing & shipping address
• Phone number
• Payment information (processed by certified payment providers)
• IP address and browsing data (via cookies)
• Order history

3. Why We Collect It

• To process and deliver your orders
• To handle customer service requests
• For invoicing and legal compliance
• To improve our website and services
• To send newsletters (only with your consent)

4. How Long We Keep It

• Order data: 7 years (legal accounting requirement)
• Account data: as long as your account is active
• Newsletter data: until you unsubscribe

5. Sharing Your Data

We only share your data with:

• Suppliers and dropshipping partners (for order fulfillment)
• Payment providers (e.g.Stripe) for secure payment processing
• Delivery partners for shipping
• Legal authorities when required by law

We never sell your data to third parties.

6. Your Rights (GDPR)

• Right to access your data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise your rights, contact us at: info@desirelove.be

Questions? Contact us at info@desirelove.be